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Top 5 trends in facility management services for 2023

The Covid-19 pandemic has caused a significant shift in consumer and business preference towards well-managed residential and commercial spaces, and Facilities Management Services (FMS) are increasingly playing a key role in improving end-user experiences while assisting developers in attaining greater operational efficiencies. As real estate owners lean towards collaborating with FMS providers to transform their properties into future-proof smart offices and living spaces, it is anticipated that the usage of cutting-edge technology, sustainable materials, and green energy in building management will increase dramatically in 2023. Let’s examine five major FMS trends that will propel the Indian real estate industry’s development in the coming year.

  1. Efficient and flexible use of building areas

Real estate developers will need to switch to more adaptable designs for commercial projects as businesses desire more open areas in addition to flexible workstations within the leased premises. As the use of intelligent sensors, automatic doors, and interior automation systems rises, FMS providers will need to hire highly educated personnel to maintain these intelligent environments.

Additionally, as automation levels increase, predictive maintenance techniques as opposed to merely preventive ones are required, necessitating real-time monitoring of all connected systems and devices from FMS providers. The complete obligation for developing strategies to lower operating expenses in terms of power and material consumption as well as using building data to depict significant improvement areas will fall within the purview of the FMS firm. For effective execution of these new controls, suppliers will therefore need to update their human resources and technological capabilities.

2. Data-driven solutions for sustainability

Sustainable FM isn’t really a trend anymore; it’s a requirement. FMs should incorporate energy efficiency into processes because building operations account for 27% of world emissions, and some of these come from underused facilities. One way FMs can increase the impact of individual sustainability actions is by continuously monitoring occupancy data. Those certain ways include closing off consistently underused floors in a building and turning off the heating, air conditioning, and lighting, or avoiding overbuying office furniture that might end up in a landfill when no one is around to use it.

3. Developers desire a comprehensive strategy for managing assets

Facility Management service providers will be more frequently chosen to handle day-to-day operations as real estate owners realise the advantages of professionally managed facilities, particularly in terms of tenant and customer satisfaction. Due to the synergies created by an integrated approach to facilities management, FMS businesses can assist real estate developers and owners in lowering maintenance costs by unifying all activities such as sourcing, energy management, and even space tracking under one roof.

For their part, FMS providers will need to discard a segmented organisational structure and combine technical tools with enhanced procedures to get even more efficiencies. These enhancements should increase building occupant happiness and enable developers to make even further financial savings.

4. Utilizing sustainable methods to minimise our carbon footprint

The focus on sustainability and environmentally friendly practices is likely to be the most significant trend in 2023. Many companies need to experiment with recyclable substitutes for a number of commodities in addition to deploying energy-efficient lights and solar panels to produce clean energy. A few actions that could have a beneficial environmental impact include reducing the use of single-use plastics, going paperless, and even switching to natural detergent, air freshener, and other chemical alternatives.

FMS enterprises will set an example by adopting eco-friendly materials and sustainable methods that will surely help to maintain strong ESG standards as real estate organisations try to lower their carbon footprint. So, in 2023, the facility management services sector needs to take a multifaceted approach to aid real estate developers in cutting costs, raising service standards, and implementing sustainable operations.

5. An immersive in-facility experience using AI, ML, and IoT

Automation technologies powered by artificial intelligence are being used more frequently in smart office settings, including warehouse solutions, to increase efficiency by removing mundane activities (AI). Additionally, IoT solutions offer tracking capabilities depending on the data gathered, assisting in the replacement of guessing with precise decision-making supported by machine learning (ML).

These technologies provide a wide range of facility management-related use cases, urging FMS providers to take advantage of their potential to optimise operations and raise the bar on service quality.  To assist commercial real estate owners in streamlining resource usage in line with occupancy levels, FMS providers will need to implement these insights into process modifications that focus on achieving results.

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