A Tenon FM team member walking a corporate campus

Solutions

Facility Management

Soft and technical services for estates that cannot afford downtime - airports, plants, hospitals and corporate campuses. Delivered by Tenon FM in India and the United Kingdom, on one documented standard and one SLA.

Delivered by our group companies

Outcomes

What Changes Once We Are On Site

Different spaces. Different needs. From people and processes to technology, our integrated approach is built around what each site needs to perform better.

  1. Maintenance runs to schedule

    Preventive maintenance is planned and tracked on M-NEO, with IoT and AI analytics supporting predictive maintenance across your technical assets.

    Proactive Asset Maintenance

  2. Audits stop being a scramble

    Digital and QR-based checklists capture work as it happens, so compliance status is visible in real time when audit time comes.

    Audit-Ready Documentation

  3. One platform, one accountable team

    Requests are raised through a single helpdesk on M-NEO, and sites run with a dedicated Key Account Manager structure.

    Single Point Accountability

Service breakdown

Twelve Service Lines Scoped Individually

Take all twelve, or the four that matter on your estate.

  1. Housekeeping

    Daily cleaning, periodic deep cleans and washroom hygiene programmes.

  2. Technical Services

    Multi-skilled technicians for planned and reactive building maintenance.

  3. HVAC Maintenance

    Chiller, AHU and ventilation servicing on a planned preventive schedule.

  4. Electrical & DG Sets

    LT panels, UPS, DG operation and load testing with logged readings.

  5. Plumbing & Water

    Pumps, tanks, STP and water quality checks against statutory limits.

  6. Pest Control

    Scheduled treatments with species-specific protocols and audit records.

  7. Waste Management

    Segregation, storage and licensed disposal, including e-waste and biomedical.

  8. Landscaping

    Softscape and hardscape upkeep across campuses and external areas.

  9. Facade & High-Rise

    Glass and cladding cleaning with certified rope-access and BMU teams.

  10. Front of House

    Reception, visitor management and mailroom staffed to your brand standard.

  11. Pantry & Catering Support

    Pantry operations, vending and catering coordination for large sites.

  12. Helpdesk & Work Orders

    24/7 helpdesk logging, dispatching and closing every ticket on the console.

Client example

Airport Operations, Powered by Robotics

At Delhi International Airport, Tenon FM delivers housekeeping and low-side maintenance across the T2 and T3 terminals. Autonomous Peppermint SD45 scrubber-dryers take on the repetitive floor-care work, so our teams can focus on the tasks that need people.

6.03 lakh sq. m.

of terminal space managed since 2021 by 650+ Tenon FM staff, with the SD45 handling large-area floor cleaning.

Read the case study
A Tenon FM operator watching terminal systems from a control room

FAQ

Questions Procurement Teams Ask First

Here are answers to the most common questions from procurement, facilities and security teams.

  1. Can we start with a subset of the service lines?

    Yes. Services can be scoped individually based on operational requirements. Many organisations begin with housekeeping or technical services and expand the scope as facility needs evolve.

  2. Who manages the day-to-day relationship?

    Each engagement is supported by designated operational teams responsible for service coordination, performance monitoring and issue resolution throughout the contract lifecycle.

  3. Are your staff directly employed?

    Tenon FM follows structured recruitment, onboarding and training processes to support consistent service delivery across sites. Specific employment structures may vary by market and service model.

  4. How is compliance documentation handled?

    Operational records, service reports and compliance-related documentation are maintained as part of the service delivery framework and shared according to agreed reporting requirements.

  5. Do you work outside India?

    Yes. Tenon FM operates in multiple markets through dedicated operating companies. Service availability depends on location and operational requirements.

  6. How is preventive maintenance scheduled?

    Maintenance plans are built around the site and its operating hours. Work on plant, HVAC and lifts can be scheduled to limit disruption, with visits and checks recorded as they happen.

A corporate building maintained by Tenon FM

Get started

Get a scoped facility management quote

Send us your site list and service lines. A Tenon FM specialist will come back within one working day with a scoped proposal.

Request a quote (+91) 124-6479800