Operators watching camera walls in a Tenon Group command centre

Solutions

AI Surveillance & Command Centres

Cameras you already own, watched by detection models and human operators together. Soteria verifies every alert in our own command centre before anyone is dispatched - so your team gets confirmed events, not a feed of motion alarms.

  • 24/7 Command Centre

Outcomes

What Changes Once We Are On Site

Different spaces. Different needs. From people and processes to technology, our integrated approach is built around what each site needs to perform better.

  1. Deviations are caught as they happen

    IoT sensors and AI-driven detection flag deviations such as camera tampering, loitering and spills. The command centre validates each incident before our response teams are sent.

    50,000+

    IoT sensors integrated across client operations

  2. Every hour is monitored

    Proactive governance from ISO-certified, GDPR-compliant command centres, with automated escalation protocols when a deviation is detected.

    24/7

    Command centre monitoring

  3. Coverage scales with your network

    One platform gives real-time visibility across sites, run from two command centres with dual-site disaster recovery.

    3,000+

    Locations proactively monitored

Service breakdown

Nine Service Lines Scoped Individually

Start with monitoring on existing cameras, add detection models per site as you go.

  1. Remote Video Monitoring

    Live oversight of existing cameras from our command centre, on your schedule.

  2. AI Detection Models

    Intrusion, loitering, crowd and PPE detection tuned per camera view.

  3. Alarm Verification

    Operator review of every trigger before escalation or dispatch.

  4. Audio Talk-Down

    Live voice challenge into the site to deter before an officer is needed.

  5. Perimeter Protection

    Line-crossing and fence detection for yards, plants and warehouses.

  6. ANPR & Vehicle Logs

    Plate capture at gates with exception alerts against your access list.

  7. Health Monitoring

    Camera, NVR and link failures raised as tickets, not discovered at incident.

  8. Command Centre Build

    Design and commissioning of an on-premise centre where policy requires it.

  9. Reporting & Review

    Monthly event reporting with clips, response times and recommendations.

Client example

Watching A Distributed Banking Network From One Command Centre

Banks operate many small, often unattended locations. Soteria connects branch and ATM cameras, alarms and access control systems to its command centre. AI-driven detection flags events such as camera tampering and loitering, and each incident is validated before our in-house response teams are sent.

3,000+

locations proactively monitored across sectors including BFSI.

Read the case study
A Soteria operator watching store camera feeds from the command centre

FAQ

Questions Procurement Teams Ask First

Here are answers to the most common questions from procurement, facilities and security teams.

  1. Do we need to replace our existing cameras?

    Not necessarily. AI surveillance platforms can often integrate with compatible existing camera infrastructure. A technical assessment is typically conducted to determine compatibility and performance requirements.

  2. Who verifies the alerts?

    Alerts are reviewed through defined monitoring workflows before escalation. This helps teams focus on verified events rather than large volumes of unfiltered notifications.

  3. Is monitoring available 24/7?

    Monitoring models can be configured based on operational requirements, including business hours, after-hours coverage or continuous monitoring arrangements.

  4. How are incidents escalated?

    Escalation procedures are defined during implementation and can include designated contacts, security teams, site personnel or response partners depending on the agreed operating model.

  5. Can the platform support multiple locations?

    Yes. Surveillance and monitoring solutions can be configured to provide visibility across multiple sites, helping organisations maintain oversight through a centralised operating framework.

  6. What happens if a camera or network link fails?

    Camera, recorder and link health can be monitored, with failures raised as tickets for investigation and follow-up under the agreed site process.

A corporate building watched from the Soteria command centre

Get started

Get a scoped facility management quote

Send us your site list and service lines. A Tenon FM specialist will come back within one working day with a scoped proposal.

Request a quote (+91) 124-6479800